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Customer Service


Fashion Furniture Rental is proud to hire the most courteous and professional driver and installation teams in Southern and Northern California. Let our expert team deliver and unpack your new furniture so you can simply relax in your home. For more information, regarding deliveries, pick ups and other service requests, please see the information below.


Delivery & Installation

Fashion Furniture Rental’s detail-oriented delivery teams are trained to neatly unwrap and arrange your furniture, plug-in and test all of your electronics and appliances, and clean up any and all moving paper and plastic. If your package includes housewares, our team will make your beds, hang your towels, and stock your kitchen drawers and utility closet.

And the best part about it is that you don’t even have to be home! Leave us Permission to Enter with your apartment community’s leasing office and come home after we’re all done.


Pick Ups

When your temporary living situation comes to an end and you no longer need rental furniture, give us a call 15 business days before your move out date and we’ll schedule a team to pack up your furniture and housewares. We suggest calling to schedule your pickup at the same time you give your leasing office 30 day notice.

If you are unsure of your move out date and cannot give at least 15 days notice, we can still provide pick-up service, sometimes next day service, if our routes permit. Please note there will be an additional charge for a short-notice service request. Please contact our Pick Ups Department for more information.

Pick Ups Department: 858-875-2120 or


Requesting Specific Service Time Frames

To make our deliveries and pick-ups as efficient as possible, we schedule the routes the day before the requested service date. We ask that our customers call our Distribution Center from 6:00PM-9:00PM the night before their service in order to obtain a 3-hour time frame. For Monday service, please call on Friday evening.

If you need to request a specific time frame, please let us know when you are scheduling the delivery or pick-up—we are happy to accommodate you as best we can. Please note in advance that there are additional charges associated with these requests as they interfere with our preferred, more-efficient route plans. A Customer Care Representative will walk you through your options when scheduling your service.


Permission to Enter

Fashion Furniture Rental will work with you and your apartment community (if applicable) to perform a service request while you work, travel, hit the gym, etc. Leave a Permission to Enter notice with your apartment community’s leasing office so our team set deliver and set up your furniture. You’ll come home to a fully furnished apartment!