BED BUG POLICY

Fashion Furniture Rental uses multiple safeguards to prevent bed bug exposure and ensures all staff are fully trained. Our preventative safeguards include:

Training:

Every employee at Fashion Furniture Rental, from our Billing Department to our Warehouse and Delivery teams, is trained on our bed bug protocol.

Quality Control:

All furniture and housewares that return from a rental are inspected for damage, particularly for bodily fluids and bed bugs. Items that meet our quality standards move to our sterilization and sanitation department. Items that fail inspection are immediately removed and quarantined.

Sterilization:

Fashion Furniture Rental goes beyond clean. All mattresses, headboards, and frames are sanitized with a state-approved solution that kills bacteria, fungus, lice, fleas, ticks, and bed bugs, then treated in our bed bug oven. Heat exposure effectively eliminates bed bugs and their eggs before items return to inventory.

Inspection:

At time of delivery, the team inspects the empty home to ensure we are not delivering to a contaminated area. At exchanges and pick-ups, every mattress and bed set is examined for bed bugs, fleas, bodily fluids, and any other possible damage.

Treatment:

If bed bugs are found at pick-up, the service is canceled and the Distribution Manager is alerted. The customer is notified, and a second inspection is scheduled. Confirmed items are picked up by a quarantine truck and treated in our bed bug oven. After treatment, furniture and housewares are inspected: rentable items are cleaned and returned to inventory, while un-rentable items are destroyed.

For more information, please call contact us.